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Service
At Mia Casa Bella, service is more than providing top of the line products. It means making sure that your order is processed properly and giving you the assurance that we take your business seriously. From taking your order to final delivery we do everything with you in mind. We provide you not only with beautiful decorative furnishings, we do so in a manner that puts your satisfaction first.
back to top Your Order
Our commitment to customer service truly is unparalleled. The first step in getting your product is placing an order. You have the option of placing an order online or over the phone. We're here to serve you and want you to have the best options available. And understand that your card will not be charged until your furniture is ready to ship.
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Free Shipping
We ship via UPS and common carrier depending on the order. All items are shipped free of charge. Some items are ready for immediate shipping. Others, which are made to order, can take from 8 weeks to 4 months. If you have any questions, call us at 1-800-578-5053.
back to top Satisfaction Gaurantee We offer WHITE GLOVE SERVICE on our Italian table tops and handcrafted wood furniture. We will unpack the item for you, dispose of the packing materials and carefully place the item where you want.
Your satisfaction is always guaranteed with Mia Casa Bella! If you do not like a product you have received, call us immediately! You have three days to inform us that you wish to return one of our fine furnishings. It is critical that you call us within these three days of an item's arrival. We cannot accept returns if you do not call us within this three day period. We want to hear from you and know why you are not satisfied. If you decide against keeping the item, you have seven days from receipt to return it.
back to top Damaged Goods We know you'll love your decorative furnishing from the moment it arrives. As a high quality consumer, YOU MUST INSPECT YOUR NEWLY ARRIVED PURCHASE CAREFULLY. If you believe the item is damaged in any way, you must REFUSE your purchase right there and then.
The reason for this is easy to understand. We ship all our items with the utmost care the best way possible. It would be impossible for us to be responsible if a client accepts damaged merchandise.
back to top More Questions?
If you have any more questions or would like to place an order, please contact us by phone. Our toll free number is 1-800-578-5053.
If you prefer to use email, no problem! Simply contact us by clicking here.
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